Last updated: 29 October 2026

Wanco Manpower Pte Ltd (“Wanco”, “we”, “our” or “us”) respects your privacy and is committed to protecting your personal data in compliance with the Singapore Personal Data Protection Act 2012 (PDPA) and other applicable data protection laws.

This Privacy Policy explains how we collect, use, disclose and protect your personal data when you deal with us as a candidate, worker, client, supplier or website visitor.

1. Scope

This policy applies to personal data we receive through:

• our website, www.wanco-manpower.com, including job applications and contact forms submitted on it
• WhatsApp, email, phone and in-person contact with our staff
• job applications made online or offline
• our recruitment, placement and outsourcing services
• any other channel related to our manpower services

Where the PDPA requires it, we will ask for your consent before we collect, use or disclose your personal data.

2. Information We Collect

Depending on how you deal with us, we may collect the following personal data.

From candidates and workers:

• full name, NRIC, FIN or passport number, date of birth and nationality
• contact details (address, phone number and email)
• employment history, education, qualifications and professional certifications
• skills, job preferences, expected salary and work eligibility
• work pass details and supporting documents
• bank account details (for payroll, if you are employed through us)

We collect NRIC, FIN or passport numbers only where the law requires it (for example, for work pass applications) or where we need to verify your identity accurately.

From clients and suppliers:

• the contact person’s name, position, phone number and email
• company registration details, billing information and service requirements

From website visitors:

• IP address, browser type and pages visited (through cookies)
• information you submit through our contact or job application forms
• your phone number and messages, if you contact us through WhatsApp

3. How We Use Your Information

We use your personal data to:

• provide recruitment, placement and manpower outsourcing services
• assess your suitability for roles with our clients
• contact you about job opportunities, offers and updates
• carry out background checks and verify your credentials
• manage payroll, benefits and work pass applications (where applicable)
• meet our contractual and legal obligations
• improve our services and our website
• respond to enquiries, feedback and complaints

4. Disclosure of Your Information

We may disclose your personal data to:

• clients with job vacancies that match your profile
• government agencies (for example, MOM and ICA) for work pass and compliance purposes
• service providers who support our business, such as payroll processors, background check agencies, and IT providers (including our email, website hosting and data backup providers), all under confidentiality obligations
• our professional advisers, auditors and insurers, where needed
• a prospective buyer or investor and their advisers, if our business is sold, merged or restructured, under confidentiality obligations
• any other party where the law requires it or where you have consented

We do not sell or rent your personal data to anyone.

5. Transfers Outside Singapore

Some of our clients, partners and service providers are outside Singapore, for example in Malaysia, China and the home countries of candidates and workers. When we transfer personal data outside Singapore, we take steps, such as contractual obligations, to make sure it is protected to a standard comparable to the PDPA.

6. Data Security

We take reasonable measures to protect your personal data, including:

• restricting access to authorised staff only
• using secure servers and encryption for data storage and transmission
• using firewalls, anti-virus software and regular security updates
• carrying out periodic reviews and staff training on data protection

We work hard to protect your information. However, no transmission over the Internet is completely secure.

7. Retention of Data

We keep personal data only for as long as we need it for the purposes in this policy, or for as long as the law requires:

• candidates who were not placed: up to 2 years after our last contact with you
• workers placed or employed through us: for the duration of the placement or employment, and afterwards for as long as employment, tax and work pass laws require
• clients and suppliers: for as long as we have a business relationship, and afterwards for as long as the law requires (for example, for tax and accounting records)

When we no longer need the data, we securely delete it or make it anonymous.

8. Your Rights

Under the PDPA, you may:

• ask for access to your personal data, and for information on how it has been used or disclosed in the past year
• ask us to correct your personal data
• withdraw your consent to our collection, use or disclosure of your personal data (this may affect our ability to provide our services to you)

To make a request, please contact our Data Protection Officer using the details below. We will respond as soon as reasonably possible, normally within 30 days. We may charge a reasonable fee for an access request, and will tell you the amount before we proceed.

9. Cookies and Third-Party Services

Our website uses cookies to work properly and to improve your experience. Some features, such as the WhatsApp chat button and embedded social media content, are provided by third parties that may set their own cookies and handle your data under their own privacy policies. If you contact us through WhatsApp, your messages are also handled by WhatsApp under its privacy policy.

You can disable cookies in your browser settings, but some features may not work as intended.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Data Protection Officer
Wanco Manpower Pte Ltd
7030 Ang Mo Kio Avenue 5, #08-91 Northstar @ AMK, Singapore 569880
Tel: +65 6570 6454
Email: admin@wanco-manpower.com

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in the law. The updated version will be posted on this page with a new “Last updated” date.